Terms of Use

1. Provider and scope

Jiglands is a jigsaw puzzle game provided by Özkan Hasan Budak, Eyüpsultan, İstanbul, Türkiye (“we”, “us”). These Terms apply to the Jiglands mobile game, the website jiglands.com and its browser game, and all related content and features (together, the “Services”).

2. Eligibility and parental consent

The Services may be used by players of all ages. Players under the digital age of consent in their region play in child mode as described in the Privacy Policy. If you are under 18, you may use the Services and make purchases only with the permission of a parent or legal guardian, who accepts these Terms on your behalf. Parents can restrict purchases with the device's parental controls (Screen Time, Google Family Link).

3. Your account

The game creates a guest account on your device; progress is stored on the device and a copy is kept on our servers. You are responsible for your device and for all activity on your account. Unless you link an Apple or Google account, progress may be lost if you delete the game or change devices, and we cannot restore it. Accounts are personal and may not be sold, shared or transferred. You may delete your account at any time in Profile → Settings → Delete Account; deletion is permanent.

4. License to use the Services

Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable and non-sublicensable license to download and use the Services for your own non-commercial entertainment. All rights not expressly granted to you are reserved by us and our licensors.

5. Restrictions

Except as permitted by mandatory law, you may not:

• copy, modify, translate, adapt or create derivative works of the Services or any part of them;
• decompile, disassemble, reverse engineer or attempt to extract the source code of the game;
• use cheats, bots, automation, modified clients, emulators or any software that interferes with the game or its data, or deliberately exploit bugs;
• access, interfere with or overload our servers, or attempt to bypass any security, anti-cheat or access-control measure;
• operate unauthorized servers, or rent, sell, sublicense or otherwise commercially exploit the Services, accounts or virtual items;
• change the device clock or use multiple accounts to gain rewards, trophies or other advantages;
• use the Services in violation of any applicable law.

6. Virtual items

• The game contains virtual currencies and items such as gold, Stardust, lives, unlimited lives, skills, packs and trophies (“virtual items”). Virtual items are licensed, not sold; they confer no ownership or property right and have no monetary value.
• Virtual items can be used only within the game. They cannot be exchanged for real money, goods or services, and cannot be transferred, sold or traded, inside or outside the game.
• We may manage, regulate, modify, re-price or remove virtual items, their availability and their effects at any time, for example to balance the game, fix errors or prevent abuse, without liability to you except as required by law.
• Virtual items obtained through bugs, errors, cheating or any breach of these Terms may be removed. Virtual items are lost when an account is deleted or terminated; refunds are given only where required by law.

7. Purchases

• Real-money purchases are made through the App Store or Google Play. Prices are shown in your local currency and may include applicable taxes. Payment, billing, cancellation and refunds are governed by the rules of the respective store; we do not receive your payment details.
• Digital content is delivered immediately after purchase. By purchasing, you expressly request immediate delivery and acknowledge that your right of withdrawal ends once delivery begins, to the extent permitted by EU and Turkish law (including Article 15(1)(ğ) of the Turkish Distance Contracts Regulation). Your statutory rights remain unaffected.
• Unlimited lives are added to your inventory and start when you select “Use”. Time-limited products (such as the Monthly Card) are one-time purchases and do not renew automatically.
• Random rewards are only given free of charge; we do not sell random reward boxes for real money.
• If an item is shown with an obviously incorrect price or description due to an error, we may correct the error and the affected delivery.

8. Advertising

The game may show optional rewarded ads; the reward is granted after the ad is watched to the end. Watching ads is never required to play. Advertisers are solely responsible for the content of their ads and for any products or services they offer.

9. Online play and fair play

Duels, leagues and the Friendship Post Office require an internet connection; any data or connection charges are your responsibility. Matchmaking, opponents, rewards and league rules are determined by us and may change between seasons. League rewards are granted at the end of each season based on the final standings. Our servers automatically check progress for implausible changes; accounts suspected of cheating may be excluded from leagues and rewards, and you may ask us to review such a decision. We are not obliged to compensate entry fees, trophies or rewards lost due to connection or server problems, although we will make reasonable efforts to resolve them.

10. Player content and feedback

You are responsible for the player name and any other content you submit (“player content”). You grant us a worldwide, royalty-free, non-exclusive license, for as long as the content is on our Services, to host, store, display and transmit player content to operate and promote the Services. We may refuse, change or remove player content that breaches these Terms. If you send us ideas or suggestions, we may use them freely and without compensation to you.

11. Rules of conduct and enforcement

You agree not to harass, threaten or insult other players, not to impersonate others, and not to use a player name that is offensive, hateful, sexual, misleading or contains personal information such as a full name, phone number or address.

If you breach these Terms, or if we reasonably suspect a breach, we may, with or without prior notice and depending on the severity: issue a warning, change your player name, remove virtual items or progress obtained unfairly, exclude you from leagues and rewards, temporarily suspend or permanently terminate your access to duels or to your account, and take legal action where appropriate.

12. Intellectual property

The Services, including the name and logo “Jiglands”, all art, illustrations, characters, music, sounds, text and software, are owned by Özkan Hasan Budak or its licensors and are protected by copyright, trademark and other laws. No rights are transferred to you except the limited license in section 4.

13. Changes and availability of the Services

We continuously develop the Services and may add, change, suspend or remove features, content, levels or events at any time. The Services may be temporarily unavailable due to maintenance, updates or technical problems; we do not guarantee that the Services will always be available or compatible with every device. You may need to install updates to continue using the Services.

14. Termination

You may stop using the Services and delete your account at any time. We may suspend or terminate your access in accordance with section 11, if required by law, or if we discontinue the Services. If we decide to discontinue the game, we will announce it in the game at least 30 days in advance. On termination, your license and any virtual items end; refunds are given only where required by law. Sections that by their nature should survive termination (including 6, 10, 12, 15–21) remain in effect.

15. Disclaimer

To the maximum extent permitted by law, the Services are provided “as is” and “as available”, without warranties of any kind, express or implied, including that the Services will be uninterrupted, error-free or free of harmful components.

16. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special or consequential damages, or for loss of data, progress, virtual items, profits or goodwill, arising from your use of or inability to use the Services. Our total liability for all claims relating to the Services is limited to the amount you paid us for the Services in the 12 months before the claim arose. Nothing in these Terms excludes or limits liability for intent or gross negligence, for death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law, including your statutory rights as a consumer.

17. Indemnity

To the extent permitted by law, you agree to indemnify us against claims, losses and reasonable costs (including legal fees) arising from your breach of these Terms or your misuse of the Services.

18. App Store and Google Play

These Terms are concluded between you and us only, not with Apple Inc. or Google LLC. If you downloaded the game from the Apple App Store: (a) Apple has no obligation to provide maintenance or support for the game; (b) in the event of any failure of the game to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, and Apple has no other warranty obligation; (c) we, not Apple, are responsible for addressing any claims relating to the game, including product liability, legal or regulatory compliance and consumer protection claims, and any third-party claim that the game infringes intellectual property rights; (d) you confirm that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government list of prohibited or restricted parties; and (e) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Your use of the stores is also subject to Apple's and Google's own terms.

19. Force majeure

We are not responsible for any failure or delay caused by events beyond our reasonable control, including natural disasters, war, epidemics, power or internet outages, cyberattacks, failures of third-party providers or actions of authorities.

20. Changes to these Terms

We may update these Terms from time to time, for example to reflect changes in the Services or the law. The effective date above shows the latest version; significant changes will be announced in the game in advance. If you continue to use the Services after the changes take effect, you accept the updated Terms; if you do not agree, you must stop using the Services and may delete your account.

21. General provisions

• These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the Services.
• If any provision is held invalid or unenforceable, the remaining provisions remain in full force.
• Our failure to enforce any right is not a waiver of that right.
• We may transfer our rights and obligations under these Terms to a successor; you may not transfer yours without our consent.
• We may send you notices in the game, on jiglands.com or by email if you have contacted us.
• These Terms are available in Turkish and English. In case of inconsistency, the Turkish version prevails, unless the mandatory law of your country of residence provides otherwise.

22. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of İstanbul have jurisdiction over disputes. Consumers may also apply to the consumer arbitration committee or consumer court at their place of residence. If you reside in the EU, you also benefit from the mandatory consumer protection rules of your country of residence.

23. Contact

For questions, complaints or notices: support@jiglands.com