Privacy Policy
This Privacy Policy explains how personal data is processed when you play Jiglands or visit jiglands.com. We collect only the data needed to provide and improve the game, and we do not sell personal data.
1. Data controller and contact
The data controller for Jiglands (the mobile game and the website jiglands.com, together the “Services”) is Özkan Hasan Budak, Eyüpsultan, İstanbul, Türkiye (“we”, “us”).
For any question about this policy or your personal data, please contact support@jiglands.com.
2. Personal data we process
| Category | Examples |
|---|---|
| Account data | A guest account identifier generated by the game (not the device's advertising identifier or serial number), player name, avatar, player code (#JG-…) |
| Game data | Progress (levels, stars, currencies, lives, village, inventory, quests), trophies, league scores, duel results and statistics |
| Social data | Friends list, gifts, duel invitations and in-game notifications |
| Live match data | Moves, skills used and preset reaction emojis during a duel |
| Technical data | IP address, device model, operating system, app version, language, server logs and crash reports |
| Usage data | In-game events such as starting or completing a level, duels and purchases, linked to a random installation identifier |
| Age information | Month and year of birth and device region, kept on the device only; our server receives only whether child mode is active |
| Purchase data | Store receipts confirming which item was bought (we never receive payment card details) |
| Support data | Your email address and the content of your message |
| Advertising data | Advertising identifier and ad interactions, if the game shows ads |
| Linked account data | Apple or Google account identifier and, if you choose to share it, email address, if you link an account |
Settings such as sound, music, vibration and language are stored only on your device. The website does not use advertising or tracking cookies; your browser stores only your language choice and, if you play the web game, the name you enter.
3. How we collect personal data
- Automatically, through the game and the website while you use them (account, game, technical and usage data).
- Directly from you, when you choose a player name, add friends, contact support or link an account.
- From Apple and Google, when you make a purchase or sign in with their accounts.
4. Purposes and legal bases
| Purpose | Legal basis (GDPR Art. 6(1) / KVKK Art. 5) |
|---|---|
| Providing the game, your account, duels, leagues and social features; delivering purchases | Performance of a contract (GDPR 6(1)(b); KVKK 5(2)(c)) |
| Applying age-appropriate settings and child mode | Legal obligation and legitimate interest (GDPR 6(1)(c), (f); KVKK 5(2)(ç), (f)) |
| Security, fraud and cheat prevention, keeping the economy fair | Legitimate interest (GDPR 6(1)(f); KVKK 5(2)(f)) |
| Usage statistics and crash reports to fix problems and improve the game | Consent in the EEA, UK and Switzerland; legitimate interest elsewhere, with the option to opt out (GDPR 6(1)(a), (f); KVKK 5(1), 5(2)(f)) |
| Responding to support and data-protection requests | Legitimate interest and legal obligation (GDPR 6(1)(c), (f); KVKK 5(2)(ç), (f)) |
| Personalized advertising, if ads are shown | Consent, which can be withdrawn at any time (GDPR 6(1)(a); KVKK 5(1)) |
| Complying with legal requests and establishing or defending legal claims | Legal obligation and legitimate interest (GDPR 6(1)(c), (f); KVKK 5(2)(ç), (e)) |
5. Who we share personal data with
- Other players: your player name, avatar, player code, trophies and league scores are visible to other players. In child mode, other players see an anonymous name instead of your player name.
- Service providers acting on our instructions under contract: server hosting, network and backup storage, usage statistics, crash reporting, email hosting, app stores and payments, and advertising (if ads are shown). A list of our service providers is available on request.
- Authorities and courts, where required by law.
- A successor, if the Services are transferred to another company, subject to this policy.
We do not sell personal data or share it in exchange for anything of value.
6. International transfers
Our game server is located in Germany (EU). Some service providers are located in, or may access data from, other countries, including the United States. Where personal data is transferred outside Türkiye or the EEA, we rely on the safeguards required by GDPR and KVKK Art. 9, such as standard contractual clauses, adequacy decisions or the EU-US Data Privacy Framework.
7. Retention
- Account and game data: until you delete your account. Accounts inactive for 24 months may be deleted.
- Live match data: only for the duration of the match; results remain with your account.
- Server logs: as long as needed for security, normally no longer than 30 days.
- Server backups: deleted automatically within 30 days.
- Usage statistics: no longer than 24 months. Crash reports: no longer than 90 days.
- Support correspondence: as long as needed to handle the request, and no longer than 2 years.
Data may be kept longer where the law requires it or to establish or defend legal claims.
8. Security
Connections between the game and our servers are encrypted (HTTPS/TLS), backups are stored encrypted and access to our systems is restricted. No system is completely secure; if a personal data breach occurs, we will notify affected players and the competent authorities as required by law.
9. Your rights
Depending on where you live, you have the right to be informed about the processing of your personal data, to access it, to have it corrected or deleted, to restrict or object to its processing, to receive it in a portable format, to withdraw consent at any time, and to claim compensation for damage caused by unlawful processing (GDPR Art. 15–22; KVKK Art. 11).
- You can delete your account in the game at any time: Profile → Settings → Delete Account (see jiglands.com/delete-account).
- You can turn off usage statistics and crash reports in Settings.
- Our servers automatically check game progress for implausible changes to keep leagues fair; a flagged account may be excluded from league rewards. You can ask us to review such a decision manually.
- For any other request, write to support@jiglands.com. We respond free of charge within 30 days and may ask for your player code to verify the account.
- You may lodge a complaint with your local data protection authority in the EEA, or with the Personal Data Protection Authority (KVKK) in Türkiye.
10. Children
On first launch, the game asks for the month and year of birth. Players under the digital age of consent in their region (13 in the United States and Türkiye; 13 to 16 in the EEA depending on the country) play in child mode:
- Other players see an anonymous name instead of the player name.
- Duels are played only against bots and friends.
- No personalized advertising is shown.
- Account linking is disabled and no contact details are requested.
- Usage statistics, if enabled, contain only in-game events.
If you believe a child's personal data has been collected without appropriate consent, contact support@jiglands.com and we will delete it.
11. US residents
We do not sell or share personal data for cross-context behavioral advertising as defined by California law (CCPA/CPRA). Residents of US states with privacy laws may exercise the rights described in section 9 by contacting us; we will not discriminate against you for doing so.
12. Changes to this policy
We may update this policy from time to time. The effective date above shows the latest version; significant changes will be announced in the game.